Pillar Trade Corporation (“Pillar Trade,” “we,” “us,” or “our”) operates an online store that offers home goods. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and purchase our products.
- Information We Collect
- Personal information you provide: name, email address, shipping and billing addresses, phone number, payment details, and any other information you choose to provide when you place an order, create an account, or contact us.
- Transaction data: order history, products purchased, payment method, and refunds.
- Technical data: device, IP address, browser type, operating system, pages visited, and referring/exit pages.
- Communications data: emails, chat messages, or calls with us.
- How We Use Your Information
- To process and fulfill your orders, including payment, shipping, and returns.
- To communicate with you about orders, promotions, and customer service inquiries.
- To improve our website, products, and services (e.g., analyze usage to optimize user experience).
- To comply with legal obligations and enforce our terms and prevent fraud.
- Legal Bases for Processing (where required)
- Fulfillment of a contract: to process and deliver your orders.
- Legitimate interests: to improve our services and prevent fraud.
- Consent: where you have given explicit consent (e.g., marketing communications).
- Sharing Your Information
- Service providers: we may share information with third-party services (payment processors, shipping carriers, email and analytics providers) to operate the business.
- Legal reasons: to comply with laws, respond to lawful requests, or protect rights and safety.
- With your consent: we may share information with others when you authorize it.
- International transfers
- Your information may be transferred to and stored in servers located outside your country of residence, including the United States. We take steps to protect your data in accordance with applicable laws.
- Data Retention
- We retain your personal information for as long as necessary to fulfill orders and provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
- Your Rights
- Access, correct, update, or delete your personal data.
- Withdraw consent where applicable (e.g., marketing).
- Object to processing or restrict processing under certain circumstances.
- Data portability where available.
- Cookies and Tracking
- We may use cookies and similar technologies to enhance your experience, analyze site usage, and personalize content. You can manage cookies through your browser settings.
- Security
- We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is perfectly secure; we cannot guarantee absolute security.
- Children’s Privacy
- Our site is not intended for children under 16. We do not knowingly collect personal data from children.
- California and Other Privacy Rights
- If applicable, you may have rights under state privacy laws. Please contact us to exercise these rights.
- Contact Us
- Pillar Trade Corporation
- Address: 2323 Borden Ave, Ste 210, Long Island City, NY 11101, USA
- Phone: +1 (929) 395-3688
- Email: shufenzeng511@gmail.com
- Website: Pillar Trade
- Changes to This Policy
- We may update this Privacy Policy from time to time. We will post the effective date of any changes here.
If you have questions or concerns about our privacy practices, please contact us at shufenzeng511@gmail.com or via the phone number above.
Latest update: May 12, 2020